The operations department will review your booking request and send you a Booking Confirmation within 72 hours informing you of the Sailing Schedule ETD, ETA, Vessel Name, Voyage Number and other pertinent information.
There is no contract unless ALL of the following conditions are met. 1) We issue a booking confirmation, 2) You accept the booking by making payment of invoice or you tendered cargo and we accept it.
Under Federal Maritime Regulations we cannot accept cargo unless we have confirmed your booking and filed your rates in our tariff. Once your booking is confirmed and cargo or payment is accepted rates cannot go up for a minimum of 30 days.
You can decline service at any time but if cargo is tendered and you cancel the service there is a 5% cancellation fee in addition to any charges for services rendered.
See conditions... http://www.shipping-worldwide.com/carrier.htm