Frequently Asked Questions Taken From Shippers and International Movers:

1. Can any company offer the public Air and Ocean International Moving Services? 

NO. Ocean exports are regulated by the Federal Maritime Commission (FMC) and every company offering ocean international moving services must be licensed by the FMC and have a bond in place.  We are an  NVOCC, Ocean Freight Forwarder and an Indirect Air Carrier ( I.A.C.). Never pay a broker for international moving services from USA .  When it comes to International Shipping your contract and payment should always be with the Ocean Carrier or the Air Carrier and not a Broker. 



AUTOMATIC!  The Global MAX Online Shipping Calculators and Quote Generators will give it to you right on your screen.

1) Full Container Load International Moving Calculator (FCL) 

2)  Less Than Container Load International Moving Calculator (LCL)

 3) International AIR CARGO Shipping Calculator    4) Roll on - Roll Off CARS and VANS (RO-RO)


3. How Do I Book My International Move Shipment?

BOOK IT ONLINE AFTER YOU RECEIVE AN INSTANT ONLINE QUOTE.  Our online booking system assures we get the right information from you and reduces the possibility of errors.  If you wish we can take your order over the telephone of via fax.


FCL Shipping Documents LCL Shipping Document

Air Cargo Shipping Documents  /  RO/RO Document

4. How safe is my cargo and how much time do I have to load my container? 

The first 2 hours are free of charge. Every hour thereafter is $100.00 per hour.  If you are loading a car you will need to make your own arrangements with a flat bed tow truck. 

5. How does my international move get into the 20 or 40 foot container and do you  pickup Household Goods and Personal Effects Shipments when I ship less than container ocean consolidations?  Do I deliver my international move to you?

We can pickup LCL cargo on normal trucks or Lift Gate Trucks.  We can also pickup from your home door or warehouse or storage area.  On the FCL quotes we bring the container to your house and pricing is shown on the FCL service quote as Drayage.  Drayage charges are determined by the distance from the Container Yard or Port to your loading address.   Containers are born either at the port or yard or  rail ramp and they must be pulled to you via truck.  You cannot go to the container the container goes to you ... you will have 2hrs free time to load and $100 every hour thereafter or you can chose a drop and pick where the drayage charges are double but you get to keep your container at the loading address for a period of 2 to 4 days..  

6. How can I pack my Fragile Goods? + What kind of packing is required for International Moving From USA?

Loading Manpower:  We recommend "Laborready" for Manpower Loading of containers or helping you pack your cargo ... you can find the nearest Laborready Office by going to

Packing Materials:  We recommend U-Line as the best choice for a wide range of packing supplies Crating and Packing.

7. Do I need to pack everything?

YES if shipping via LCL and No if shipping via FCL, but all furniture for imports to the USA MUST BE PACKED.  You can find moving kits at ULINE


8. Do you have any direct phone number that I can talk to you? 



9.  My quote is for 20 foot; do you have anything between 20 and 40 foot No.   Less than a 20 ... YES!  LCL

What is a Cubic Meter?

Shipper Worksheet Gives You The Answer To Your Cargo Volume Questions



For security reasons and to adhere to the FMC Rules regarding acceptance of cargo we have implemented protocol for bookings.  You must book your shipment at least 3 working days advance notice.  Once received the operations department at X 114  will e-mail you a booking number within 24 to 72 hours.  The terminal address and other pertinent information such as sailing date and voyage number will be provided then.

To deliver your cargo at our terminals "you must get a booking number first" otherwise the cargo will not be accepted at the dock.  To book the cargo and receive a booking number your must fax or e-mail the shipping forms.

You can ship boxes of any size and weight.  We can palletize, shrink wrap and band them together for $35 to $65.00 per pallet depending on warehouse location in the USA.  We will measure the final pallet and recalculate your charges based on the quote you received online.  All loose cargo consisting of personal effects must be palletized at our station or prior to receiving. The packing list must be received before the shipment departs.  If  pickup or inland portion of your quote was included, please specify the date and time for your pickup on the shipping forms.  We sail to every destination on a weekly basis but there are some exceptions.  If you require our current weekly schedule please request it via email at

10. HOW DO I START THE SHIPPING PROCESS and where and when is cargo received?

In order to comply with Federal Maritime Regulations we have to publish a tariff for every shipment we set out to perform prior to cargo or payment acceptance.   Our quotes generate have a yellow link to a form designed for you to fill out shipper and consignee details along with all reference to the quote number.  This form generates a BOOKING REQUEST #  to the operations department.  The operations department will review the request, publish the tariff and send you a BOOKING NUMBER with the receiving days, loading day, vessel name, voyage number, and the arrival day within 24 to 72 hours of your request. You will be given a booking number prior to cargo acceptance or payment of cargo. You will review the Booking Confirmation and we will wait for your approval before we start doing your shipment.  To get a booking number and the address for the warehouse please submit a booking request online.  In most cases you can deliver within 24 hrs of booking receipt. LIST OF TERMINALS

In both LCL and FCL a formal BOOKING CONFIRMATION will be sent to you via e-mail containing the BOOKING NUMBER and confirmation for the delivery of your container FCL or confirmation on the LAST RECEIVING DATE for a LCL booking.  You must place the number on every piece if you are shipping LCL and on any shipping documents you submit such as  Packing List - Invoice



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Copyright 1991   Air Parcel Express, Inc.  All Rights Reserved.  05/07/2018